I wound up missing my flight on Turkish Airlines while waiting for the bag and had to pay for a hotel and to get a new PCR test to travel the next day. The airport staff were rude and told us to wait and maybe our bags would come, maybe not. There were people from earlier flights also waiting there for their bags so this seems to be a very common thing. We finally reached our destination nearly 3 hours late but my baggage did not arrive. You could feel the plane shaking the whole time during the flight which makes you wonder if they even do proper maintenance. For the extra price that we are paying for premium economy and the number of hours that they hold us hostage we deserve better! The seat was dirty and the armrest plastic was chipped, while the signs on the ancient noisy plane were all in Chinese. I asked her for a cup of coffee and was refused because she said only water is allowed due to COVID. When we finally boarded the flight, the hostess was constantly removing her nose mask to flirt with some politician in the front seat. All the passengers were crowded into a small area with no social distancing as if there was no pandemic happening. My premium economy flight from Kumasi to Accra was delayed by 2 hours after checking in but nobody from the airline told us any reason. ✅ Trip Verified | Africa World Airlines is unclean, unsafe, unpunctual and unconcerned.
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